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Important Passport Information

Payment Methods & Details

Fees for U.S. citizen services must be paid in cash (U.S. dollar or local currency) or by U.S. credit card (Visa, Mastercard, Discover) at the time of service.

Appointments & Locations

Capacity is limited, and applicants should expect significant wait times for consular service appointments.

Applicants are permitted to bring only supporting documentation for their application, house and/or car keys, and wallet.  Applicants may not bring electronics (including mobile phones), liquids, sharp objects, food, and bags or purses.  No storage is available, please make arrangements for these items prior to your visit.

To schedule a passport appointment, please click here.

To request an emergency (limited-validity) passport for urgent business, medical, or educational travel, or to request repatriation or other assistance, please contact us using our U.S. Citizens Services Navigator.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.