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Important Visa Information

Payment Methods & Details

All visa applicants, including children, are required to pay a non-refundable and non-transferable nonimmigrant visa (MRV) application fee prior to scheduling a visa interview appointment.

To pay the visa fee(s), first create a user account on the appointment scheduling website (https://ais.usvisa-info.com/en-sn/niv) and add each applicant’s information.  Select “Pay by Cash”, then download, print, and follow the cash payment instruction sheet to pay the fee at any local branch of Ecobank in Senegal.  It can take up to two business days for fee payments to register, at which time you can schedule a consular visa interview.

Appointments & Locations

All appointments for nonimmigrant visa interviews (other than for diplomats and officials (A and G)) must be made through our appointment scheduling service, https://ais.usvisa-info.com/en-sn/niv.  Expect significant wait times for interview appointments.

To schedule a visa interview first complete the online visa application form (https://ceac.state.gov/CEAC). Then create a user account on the appointment scheduling website (https://ais.usvisa-info.com/en-sn/niv), add each applicant’s information, and pay the required fees. Once your fee payment is confirmed, use the appointment scheduling website to schedule a visa interview.

Emergency visa services are available for urgent humanitarian, medical, and business travel.  Follow the guidance provided at  https://ais.usvisa-info.com/en-sn/niv, email fae_contactus+sn+info+en@visaops.net, or call +221 776 684 885 or +221 776 684 895 (from Senegal) or +1 (703) 831 3412 (from the United States) to request an emergency appointment.

Other Information

Individuals renewing a recently expired full-validity visa in the same category may be able to renew their visa without an interview.  Use the appointment scheduling service to request a renewal appointment.

For questions regarding general nonimmigrant visa information or scheduling a visa interview (including requests for expedited visa interview appointments), see our customer service page https://ais.usvisa-info.com/, email fae_contactus+sn+info+en@visaops.net, or call +221 776 684 885 or +221 776 684 895 (from Senegal) or +1 (703) 831 3412 (from the United States).

For questions regarding nonimmigrant visa applications that have already been submitted to the U.S. Embassy (after the visa interview is complete), contact DakarVisa@state.gov. General visa questions will not be answered from this address.

For questions regarding immigrant visa applications contact DakarImmigrantVisa@state.gov.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.